March 18th, 2019 
admin1. Organizations may not alwaysknow the needs or expectations of their consumers. What areconsiderations an organization must acknowledge when assessingthese and how do they relate to each other? Provide an example of acurrent or past work experience when your organization lost sightof the underlying needs and expectations of your customer. Whatwould you have done differently to ensure these needs andexpectations were upheld?
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