February 4th, 2020 
After reviewing the video for this week,Review the video and then answer the questions below.
I’m sure at some point in your career you have had to have a difficult conversation at work. Reflect back on that moment. Is there anything from this week’s video that could have helped you handle that situation better? If a management role, how could you help your team by taking some of the advice from the video?
Please see the video in youtube below :
https://www.youtube.com/watch?v=ciDjhKKxOaY&feature=emb_logo&fbclid=IwAR3VPWaqlAHc0yC9FHuF6JNp6qpZW76vQ34XoYw3dbP1CRQh7eb2OfDWJvk
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