October 8th, 2020 
Health Administration Set
Primary Article:
Al-Amin, M., Makarem, S. C., & Canose, J. (2016). The effects of hospital-level factors on patients ratings of physician
communication. Journal of Healthcare Management, 61(1), 2843.
Reference Article:
White, H. L., & Glazier, R. H. (2011). Do hospitalist physicians improve the quality of inpatient care delivery? A systematic
review of process, efficiency and outcome measures. BMC Medicine, 9(58).
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