February 19th, 2020 
with 5 – 7 references, not including cover page or reference page. Submit as a Word document in the assignment area.
Drawing from the course readings, assignments, discussions, and additional research, students are expected to integrate course content into a comprehensive examination of the leadership challenges they face. Students are required to identify and address a challenge in their workplace and to develop and implement a problem-solving process. Each student will:
Identify the problem within the workplace. Provide a brief statement identifying the situation.
Identify and discuss related issues and impact of the problem on the work environment.
Locate, evaluate, and present information from a variety of research sources that addresses the problem and potential solutions (at least 5 sources)
Organize and analyze selected information in support of a problem solution.
Clearly identify steps that might be taken to improve the situation. Describe the steps that you are proposing.
My problem in my workplace is lack of communication between the employees and managers.There are several managers but most are on a different page . We have four different call centers and every call center are on their own agenda
Hickman, G.R. (Ed.). (2016). Leading organizations: Perspectives For a new era.
(3rd ed.). Thousand Oaks, CA: SAGE Publications.
Parts 1-6
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