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Instructions
Project Three: 21st Century Challenges
Purpose:
The saga of Global Delivery Direct (GDD) continues in assignment 3. Students evaluate 21stcentury leadership challenges and relate them to the issues GDD has been experiencing.
Outcome Met by Completing This Assignment
Instructions
Step 1: Preparation for Writing the Assignment
Before you begin writing the paper you will read the following requirements that will help you meet the writing and APA requirements. Not reading this information will lead to a lower grade:
Review How to Analyze a Case Study under Week 8Content. You are expected to use the facts from the case scenario focusing on using this information to determine opportunities and to solve problems.
Read the grading rubric for the assignment. Use the grading rubric while writing the paper to ensure all requirements are met that will lead to the highest possible grade.
In writing this assignment you will read and following these tasks:
Step 2: How to Set Up the Paper
Create a Word or Rich Text Format (RTF) document that is single-spaced single-spaced between paragraphs 12-point font.The final product will be between 3-5pages in length excluding the title page and reference page. You may not exceed five (5) pages so it is important to write clearly and concisely.
Followa memo format.
Students will also create a titlepage with title your name the course the instructors name; date.
Note:Students are not writing an essay paper so the assignment should reflect a memo format that is appropriate for the workplace.
Step 3: Read and use theGlobal Delivery Direct (GDD) Company Profile.
Step 4: Read critically and analyze the following scenario:
An emergency meeting was called in London by John Smythe Heathering the Executive Director of Corporate Services when the 2015 numbers came out for the business. Sales dropped 7% overall in a quarterly downward spiral with the largest portion of decline having been in the American division at 3.8%. The move to Business First in America prevented the loss from being as great as 6.5%. This change helped but not enough to overcome the full 6.5%. The competition continues to make inroads into the business not just in America but Asia as well.
The purpose of the emergency meeting is to discuss the decline in sales and make whatever decisions necessary to reverse the trend with immediate implementation. The question before the group is how do we reverse the downward trend? A competitive edge is necessary. As 21st century leaders the Executive Directors realize that five challenges have to be examined if they are to find ways keep the company running at a profit. Further they know that as company leaders they will have to lead the change required to make the recommendations work.
In the emergency meeting the Directors decided that they needed professional help. They turn to you a leadership consultant to help them discover ways in which they can improve sales of the company and set the company up for long-term financial health.
Step 5: Explain each leadership challenge facing the 21stcentury leader: adaptability sustainability innovation knowledge management and globalization and the relationship each has to developing a competitive edge in business today.
Task 1: Read the course readings on leadership challenges in the 21stcentury.
Task 2: Read the course readings on competitive advantage
Task 3: For each of the identified challenges discuss the relationship each has to the 21stcentury businesses competitive edge.
Step 6: Evaluate GDDs status regarding each of these challenges.
Task 1: Analyze GDDs current business status in terms of each of the leadership challenges. Note that an analysis goes beyond making statements or regurgitating facts.
Task 2: Discuss GDDs current business status in terms of each of the leadership challenges. Be specific in evaluating the status against each challenge. Do not expect that any one response is correct as what is presented has to be reasonable and fit with GDD’s vision mission and goals. Support the reasoning with rigorous focused thinking that demonstrates the analytical skills GDD is looking from you.
Step 7: Make at least two practical recommendations for each leadership challenge that will put GDD on the path to financial success and sustainability and explain the reasoning for doing so.
Task 1: Provide a minimum of two practical recommendations for each leadership challenge. Recommendations should integrate the facts from the scenario and from the company profile and be specific to the GDD business. Do not take information from outside sources and present as though it fitsthe scenario.
Task 2: Make sure to use the grading rubric to complete this step.
Step 8: Select one of the challenges for which you made recommendations and explain how the Executive Directors as change agents willgo about implementing the recommendations.
Task 1: Select one of the challenges discussed in Step 7. Explain how the Executive Directors will implement the recommendation. Make sure the explanation is well thought out and does not present what the Executive Directors should do but how they will do it. In doing so be specific and support the reasoning with examples and be sure to use the Company information and the course readings.
Step 9:Review the Paper
Read the paper to ensure all required elements are present. Use the grading rubric to ensure that you gain the most points possible for this assignment.
Proofread the paper for spelling and grammatical issues and third person writing.
Step 10: Submit the paper in the Assignment Folder.
Due Date
May 7 2017 8:59 PM
Hide Rubrics
Rubric Name: Assignment #3
Criteria
Outstanding
Superior
Good
Substandard
Failure
Content: Memo – Leadership Challenges
3 points
Demonstrates anexceptionalability to discusseach leadership challenge facing the 21st century leader and the relationship each has to developing a competitive edge in business today providing powerful connections between challenge and the concepts studied in the course readings and case study fact pattern.
(2.7 – 3.0)
2.55 points
Demonstrates anexcellent ability to discusseach leadership challenge facing the 21st century leader and the relationship each has to developing a competitive edge in business today providing appropriateconnections between challenge and the concepts studied in the course readings and case study fact pattern.
(2.4 – 2.69)
2.25 points
Demonstrates a satisfactory ability to discusseach leadership challenge facing the 21st century leader and the relationship each has to developing a competitive edge in business today providing connections between challenge and the concepts studied in the course readings and case study fact pattern.
(2.1 – 2.39)
1.95 points
Demonstrates a limitedability to discusseach leadership challenge facing the 21st century leader and the relationship each has to developing a competitive edge in business today providing some connections between challenge and the concepts studied in the course readings and case study fact pattern; presents discussion on challenges or discusses relationship to competitive edge but not both; may be missing key information.
(1.8 – 2.09)
0 points
Fails to discusseach leadership challenge facing the 21st century leader and the relationship each has to developing a competitive edge in business today.
(0)
Content: Memo – Evaluates GDD Current Status
3 points
Demonstrates an exceptional ability to evaluate GDD’s current status regarding each of the challenges; providesdetailed explanation andpowerful connections between identified issues/problems and the concepts studied in the course readings and case study fact pattern.
(2.7 – 3.0)
2.55 points
Demonstrates an excellent ability to evaluate GDD’s current status regarding each of the challenges; providesdetailed explanation and appropriateconnections between identified issues/problems and the concepts studied in the course readings and case study fact pattern.
(2.4 – 2.69)
2.25 points
Demonstrates a satisfactoryability to evaluate GDD’s current status regarding each of the challenges; provides explanations between identified challengesbut couldprovide more appropriateconnections tothe concepts studied in the course readings and case study fact pattern.
(2.1 – 2.39)
1.95 points
Demonstrates alimitedability to evaluate GDD’s current status regarding each of the challenges; provides little to noexplanation orconnections between identified challengesand the concepts studied in the course readings and case study fact pattern.
(1.8 – 2.09)
0 points
Fails to evaluate GDD’s current status regarding each of the challenges.
(0)
Content: Memo – Recommendations
2.7 points
Makes four(4) practical recommendations for each leadership challenge that will put GDD on the path to financial success.
(2.43 – 2.7)
2.295 points
Makesthree (3) practical recommendations for each leadership challenge that will put GDD on the path to financial success.
(2.16 – 2.42)
2.025 points
Makestwo (2) practical recommendations for each leadership challenge that will put GDD on the path to financial success.
(1.89 – 2.15)
1.755 points
Makesone (1) practical recommendation for each leadership challenge that will put GDD on the path to financial success.
(1.62 – 1.88)
0 points
Fails to makespractical recommendations for each leadership challenge that will put GDD on the path to financial success.
(0)
Content: Memo – Select One Recommendations
3 points
Selectsoneof the challenges for which you made recommendationsand explain how the Executive Directors as change agents will go about implementing the recommendation demonstrating anexceptionalability to discussclearly accurately providing detailed explanations.
(2.7 – 3)
2.55 points
Selectsoneof the challenges for which you made recommendations and explain how the Executive Directors as change agents will go about implementing the recommendation demonstrating anexcellentability to discussclearly accurately providing detailed explanations.
(2.4 – 2.69)
2.25 points
Selectsoneof the challenges for which you made recommendations and explain how the Executive Directors as change agents will go about implementing the recommendation demonstrating a satisfactory ability to discuss accurately providing detailed explanations.
(2.1 – 2.39)
1.95 points
Selectsoneof the challenges for which you made recommendations and explain how the Executive Directors as change agents will go about implementing the recommendation demonstrating a limitedability to discussaccurately and fails to provide detailed examples or miscommunicates information; presents recommendation but fails to discuss further.
(1.8 – 2.09)
0 points
Fails to select oneof the challenges and does not explain how the Executive Directors as change agents will go about implementing the recommendation.
(0)
Content: Memo Formatting
0.9 points
Each part of the memo is addressed; the writer uses the correctform for a business memoand omits only minorelements. A business memocontains the six essentialparts: heading inside address salutationbody closing andsignature. The writerbriefly states the purpose ofthe memo. The body exceptionally contains courteous formallanguageand contains allof thedetailsthat the audiencewill need. There are noextraneous details.
(0.81 – 0.90)
0.765 points
Each part of the memo is addressed; the writer uses the correctform for a business memorandumand omits only minorelements. A business memocontains the six essentialparts: heading inside address salutationbody closing andsignature. The writerbriefly states the purpose ofthe memo. The body exceptionally contains politelanguageand contains mostof thedetailsthat the audiencewill need. There are noextraneous details.
(0.72 – 0.80)
0.675 points
Each part of the memo is addressed; the writer uses the correctform for a business memorandumand omits only minorelements. A business memocontains the six essentialparts: heading inside address salutationbody closing andsignature. The writerbriefly does not state the purpose The body satisfactorilycontains formallanguageand contains allof thedetailsthat the audiencewill need. There are noextraneous details and omits minor elements.
(0.63 – 0.71)
0.585 points
Writer shows a vague understanding of correct format for amemorandum; header of memo may lack one of its lines; and omits only minorelements;the writer does not state the purpose The body contains limited detailsthat the audiencewill need. Extraneous details may be present and there are missing elements.
(0.54 – 0.62)
0 points
Fails towrite the memo in memo format omits major elements.
(0)
Critical Thinking/Reasoning
5.4 points
Comments reflect a highly accomplished level of analysis synthesis evaluation and reasoning of the case material and case study facts resulting in accurate thorough and soundly reasoned conclusions.
(4.86 – 5.4)
4.59 points
Comments reflect an excellent level of analysis synthesis evaluation and reasoning of the case material and case study facts resulting in accurately reasonedconclusions.
(4.32 – 4.85 )
4.05 points
Comments reflect asatisfactorylevel of analysis synthesis evaluation andreasoning of the case material and case study facts resulting in partially correct conclusions that lack development or detail that demonstrates insight into reasoning.
(3.78 – 4.31)
3.51 points
Comments reflect an unsatisfactorylevel of analysis synthesis evaluation andreasoning of the case material and case study facts resulting inconclusions that areunderdeveloped or lack soundly reasoned conclusions.
(3.24 – 3.77)
0 points
Comments reflect an unsatisfactorylevel of analysis synthesis evaluation andreasoning of the case material and case study facts resulting in failure to draw little to noconclusions.
(0 3.23)
Application of Resources
4.5 points
Presents exceptionallywell-supported arguments or positions with evidence from the readings/experience; ideas go beyond the course material and recognize implications and extensions of the material and concepts.
(4.05 – 4.5)
3.825 points
Presents excellent arguments or positionsthat aremostly supported by evidence from the readings and course content; ideas presented demonstrate understanding of the material and concepts.
(3.6 – 4.04)
3.375 points
Satisfactory arguments or positions are presented but there is a mix of opinion or unclear view with supported arguments using course readings. Case study facts are occasionally used but arguments would be much stronger with use of facts.
(3.15 – 3.59)
2.925 points
Arguments are frequently illogical and unsubstantiated; Limited use of facts in case study and essential information presented incourse readings.
(2.7 – 3.14)
0 points
Arguments lack meaningful explanation or support of ideas.Does not provide facts presented in case study.
(0 2.69)
Attention to Instructions
3 points
Demonstrates exceptionalunderstanding of requirements responding completely to each aspect of assignment including minor aspects of the assignment such as using third person writing required use of course readings and assignment format.
(2.7 – 3.0)
2.55 points
Demonstrates excellent understanding of requirements; missed one minor aspect of assignment.
(2.4 – 2.69)
2.25 points
Demonstrates satisfactory understanding of requirements; missed a key element or two minor aspects of assignment.
(2.1 – 2.39)
1.95 points
Fails to show a firm understanding of requirements; missed two key elements or several minor aspects of assignment.
(1.8 – 2.09)
0 points
Fails todemonstrate understanding of assignment requirements.
(0 1.79)
Writing Mechanics
3 points
Strictly adheres to standard usage rules of written English including but not limited to capitalization punctuation run-on sentences missing or extra words stylistic errors spelling and grammatical errors. No errors found. No contractions or jargon used.
(2.7 – 3)
2.55 points
Excellently adheres to standard usage of mechanics: conventions of written English including capitalization punctuation and spelling. One to three errors found.
(2.4 – 2.69)
2.25 points
Satisfactorilyadheres to standard usage rules of mechanics: conventions of English including capitalization punctuation and spelling. Four to 10 errors found.
(2.1 – 2.39)
1.95 points
Minimallyadheres to standard usage rules of mechanics: conventions of written English including capitalization punctuation and spelling. More than 10 errors found.
(1.8 – 2.09)
0 points
Does not adhere to standard usage rules of mechanics: conventions of written English largely incomprehensible; or errors are too plentiful to count.
(0 – 1.79)
APA Style (6th ed.)
1.5 points
No APA style or usage errors; Proper citation of source material is used throughout paper;Reference titles follow APA with only the first word the first word after a colon and proper nouns capitalized.
(1.35 – 1.5)
1.275 points
Attempts in-text citations and reference list but one or two APA style errors noted or fails touse APA citations when appropriate 1-2 times.
(1.2 – 1.34)
1.125 points
Attempts in-text citations and reference lists; APA style errors are noted throughout document; Fails to use APA citations when appropriate 3 times in document.
(1.05 1.19)
0.975 points
Attempts in-text citations and reference lists; Fails to use APA citation when appropriate 4-5 times;or presents only 1-2in-text citations and reference list in a paper that requires APA citations throughout the document.
(0.9 – 1.04)
0 points
No attempt at APA style; or attempts either in-text citations or reference list but omits the other.
(0 – 0.89)
Overall Score
Outstanding27 or more
Superior24 or more
Good21 or more
Substandard18 or more
Failure0 or more