November 25th, 2020 
Do research about Kaiser Permanente App and write a report. The report should include:
1. Audience (Required)
2. Tools for Interaction (Required)
3. The global presence and cultural accommodation
4. Marketing/Sales
5. Customer Service and Support
6. Public Relations
7. Careers/Recruitment
8. Product Communities
9. Community and Outreach Services
10. Collect of Data Review of a minimum of 25 online interactions:
****Overall impressions; recommendations for improvement
****For each of the functions, describe how social media is being used, what technologies are being utilized, how the business processes work, and how effective they are. Give detailed examples to support your opinion.
Posted in 