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Supply Chain and Quality (I4/5)

Deliverable Length:3000words
You have just been hired as thedirector of process improvement a new position by the VP of Operations for the ABC Manufacturing Company. ABC has been plagued by both internal and external vendor issues; the vendor issues involved repeated late deliveries and poor quality while internally poor deliveries to customers resulted from both vendor issues as well as quality and scheduling issues. The CEOsinstinct is that the factory could benefit from some wide-reaching process improvements.
The VP of Operations has decided that a far greater focus on vendor quality and internal process improvements must be taken. The VP of Procurement prior to your coming on board had already met with the CEOs of ABCs 4 major vendors and alerted them that he expected them to begin turning around their quality performance. About a month prior he had sent each a letter suggesting several formal overall quality programsthat they may embark upon which includedthe following:
Part One:
The VP has already received the following responses from each of the main vendors and he asked you in coming months to work with each vendor as they implement their quality initiatives.
While all Companies note plans without and current action your task is to provide each company clarification of each respective quality initiative in terms of overall concept methodology pros and cons. You are to consolidate your findings into a single report for the VP prior to communicating these to each company individually.
Part Two:
In addition you know that as far as internal processes and overall supply chain management goes that there may be opportunities for improvement. Currently the following internal opportunities exist for possible process improvement:
Before you begin to put together a vendor visitation schedule your boss the VP of Procurement advised you that the CEO expects a comprehensive report in about a month covering the opportunities for improvement on the above topics.
Part Three:
Finally and most importantly all these operational improvements could create a strategic advantage for ABC becausemost of its competitors have similar internal and vendor quality challenges as well as internal operational challenges.

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